BMC Software to Present at ITSMF

BMC Software to Present at ITSMF

Company to Demonstrate Leadership Expertise in Configuration Management Database

HOUSTON, Sept. 1 /PRNewswire-FirstCall/ -- BMC Software, Inc. (NYSE:BMC), a leading provider of enterprise management solutions, today announced that it is participating in the ITSMF Conference with three interactive presentations and a booth. The ITSMF Conference, held in Chicago, September 19-21, focuses on providing IT Service Management best practices and standards. BMC Software, in booth #501, will be giving demos of their Service Impact and Event Management, Incident and Problem Management, Capacity Management and Change and Configuration Management solutions. Additionally, BMC Software will be demonstrating its BMC(R) Atrium Configuration Management Database (CMDB). These solutions enable companies to move beyond traditional IT management to better control their critical services from a business perspective, as part of BMC Software's Business Service Management (BSM) strategy.

BMC Software is the first enterprise management software vendor to release a purpose-built, ITIL inspired CMDB, addressing the IT Infrastructure Library (ITIL) requirement for a single, enterprise CMDB to ensure data consistency and simplify integration between differing service management processes. With this factory architected CMDB, BMC Software delivers an open, integrated, and flexible tool that will enable customers to more effectively manage their IT environment; from tracking asset lifecycles to managing the risk associated with change to responding to customer service issues.

As part of its contribution to the ITSMF knowledge base, BMC Software's booth will feature a presentation by Malcom Fry, recognized IT industry luminary and author of four ITIL books, on Sept. 19th titled, "The Magnificent Seven - Why You need to Include All Seven Core ITIL Books for Success," and "Mission Impossible -- Why You Can't Get to ISO 20,000." Additionally, Peter Armstrong, BMC Software Corporate Strategist, will present on Sept. 19th on "Don't Tell Me Why -- Show Me How" on the topic of how to achieve BSM. Tom Bishop, Chief Technology Officer for BMC Software, will present on Sept. 19th in Room E351 on "Why You Need a Configuration Management Database -- Where ITIL Fits In." Bishops presentation will outline best practices for implementing a CMDB based upon IT Infrastructure Library (ITIL(R)) goals. The session will review the features that a CMDB needs, including a flexible data model, partitioning of configurations, reconciliation of configurations, and open data access. It will explain how each of these features contributes to an overall configuration management solution that will allow IT organizations to provide the best service possible. Attendees will learn, why they need a CMDB and what it will accomplish, what key features and capabilities should be included in a CMDB, the best approach for using a CMDB based on their environment, and what processes they should use to help develop a CMDB.

Malcom Fry, ITIL Industry Expert and Author

Fry, a recognized IT industry luminary with over 35 years experience in Information Technology, serves as an Independent Executive Advisor to BMC Software. He brings to BMC Software an unparalleled breadth of knowledge and experience in IT business and technical issues. Fry is the author of four best selling books on IT service and support, he has had many other articles and papers published, and he is regularly contacted as a source of information by technology journalists. In addition, Fry is the solo performer in a highly successful, best selling video series made for the Help Desk Institute. He has Masters level ITIL certification.

Tom Bishop, Chief Technology Officer, BMC Software

Bishop has more than 20 years of industry experience and has served in a variety of senior technology and strategist roles throughout his career. He is well known as a technology innovator, holding nine patents in fault tolerant computing and leading the development of industry standards such as the Distributed Management Task Force (DMTF) and POSIX. As CTO of VIEO, Inc., Bishop pioneered the architecture and design of an applications-focused, quality of service-oriented enterprise systems management solution. During his tenure as CTO at IBM Tivoli, Bishop created and led Tivoli's distributed systems management technology and products. Bishop holds Bachelor of Science and Master of Science degrees from Cornell University.

Peter Armstrong, Corporate Strategist, BMC Software

As a corporate strategist for BMC Software, Armstrong has been involved in developing the company's strategy and in his current role he is responsible for educating BMC Software's employees, customers, media and analysts about the Company's vision and strategy. In addition to strategizing, Armstrong works closely with the Company's development labs to keep them informed on customer plans and activities. Armstrong joined BMC Software in 1986, after ten years with IBM, where he was the Country Specialist for IMS, specializing in disaster recovery. During his tenure with BMC Software, he has lead the European Specialist Group and helped establish the BMC Software Business School.

Armstrong is a renowned speaker, and is well known throughout the world as a presenter, educator and author.

About BMC Software

BMC Software, Inc. is a leading provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases and service management. Founded in 1980, BMC Software has offices worldwide and fiscal 2005 revenues of more than $1.46 billion. For more information about BMC Software, visit http://www.bmc.com/ .

BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc.

Photo: NewsCom: http://www.newscom.com/cgi-bin/prnh/20011003/BMCLOGO
AP Archive: http://photoarchive.ap.org/
PRN Photo Desk, photodesk@prnewswire.com
Source: BMC Software, Inc.

CONTACT: public relations, Linda McDowell of BMC Software, Inc.,
+1-713-918-3518, or Linda_mcdowell@bmc.com

Web site: http://www.bmc.com/

-------
Profile: jene41